FAQ
Frequently asked questions
The quick answers people ask us most. Can't find yours? Email info@vircept.com.
Frequently Asked Questions
Everything you need to know about our AI voice assistant service.
Yes, we use enterprise-grade security measures including encryption at rest and in transit. All data is stored in secure, SOC 2 compliant data centers. We never share your customer data with third parties.
Absolutely! You can cancel your subscription at any time through your dashboard. There are no long-term contracts or cancellation fees. Your service will remain active until the end of your current billing period.
Yes! Our AI voice assistant supports English, Spanish, French and many other languages. You can configure the assistant to speak in your preferred language and dialect.
You can be up and running in minutes! After signing up, you'll get a dedicated phone number and can start receiving calls immediately. The AI assistant is pre-configured with sensible defaults, but you can customize it to match your business needs.
If you exceed your included minutes, you'll be charged extra per additional minutes. You can choose to allow overage charges or set a limit to prevent unexpected costs. We'll notify you when you're approaching your limit.
Yes! You can customize the assistant's voice, tone, greeting message, and conversation style to match your brand. You can also create custom scripts and responses for common questions.
Yes, all plans include analytics showing call volume, duration, and conversation summaries. Higher-tier plans include more detailed analytics and custom reporting features.
We offer email support for all plans.
Still have questions?
Contact support